Terms & Conditions
We accept payment by:
- Western Union Money Transfer
- Swift Bank Transfer
Contact us about additional payment information.
- We ship worldwide from EUROPE, Ukraine.
- All items will be sent from Ukraine by Registered Air Mail package with a tracking number.
- We ship a package from PRIVATE PERSON.
- We can include invoices inside the package if you need it.
- The item(s) will arrive to you in 6-30 days, depending on postal delays and your location.
- All items are not insured. If you want to insure it, only contact me!
- If you haven't received your package during 4-5 weeks, please, email us and we will track your package and will try to find it's location.
- Handling time after receiving cleared payment:
- for lenses 7-10 days
- for accessories 2-4 days
- If your parcel arrived damaged, please, open a claim with your postal office and inform us about this issue.
- If you don't like an item you bought, you can return it.
- All returned products must be received in a saleable condition within 30 days.
- Any product you return must be in the same condition you received it and in the original packaging.
- The shipping cost is not refundable.
- Once the returned item(s) is received, please allow 7 days for the credit to be processed, shipping cost will be excluded.
- Please note that the customer is responsible for all return shipping charges.
CUSTOM DUTY AND TAXES
- Custom taxes can be applied to your purchases.
- We are not responsible for any taxes or duties.
- When in doubt, please, contact local Customs office for details before making a purchase to avoid unpleasant surprises.